Ecommerce fulfilment in Kent · Opening early 2027 in Medway
Stop packing orders at the kitchen table. Send us your stock and we'll store it, pack every order and post it the same day, for one price per parcel with postage included.
No setup fees · No contract · No minimum orders
Launch prices
You pay for the size of parcel that goes out, however many items are in it. Everything it takes to get it there is included. Prices are confirmed before we open.
Fits through a letterbox, up to 750g
Jewellery, prints, cards, socks
Up to 2kg, 45 × 35 × 16cm
Candles, skincare, books, clothing
Up to 2kg, 61 × 46 × 46cm
Gift sets, homeware, bigger orders
2kg to 10kg
Ceramics, bundles, subscription boxes
Next-day delivery: add £1 per parcel.
Returns: £2 per item, checked and put back in stock.
Slow stock: anything unsold after 90 days is £5 per pallet per week.
What a parcel really costs you
Count everything, including your time, and posting an order yourself costs about what it costs with us. The difference is who spends the evening doing it.
At 50 orders a week, that's over 8 hours of packing. Every week.
Tracked 48 postage£3.65
Box, tape and label£0.50
10 minutes of your time*£2.12
Per parcel£6.27
Plus boxes of stock at home and trips to the Post Office.
Postage, packaging, packing and storage, all done. Plus same-day dispatch, tracking and returns handled.
*Royal Mail's online Tracked 48 price for a small parcel. Time valued at the UK National Living Wage of £12.71 an hour.
Drop it off at our Medway unit, or we'll collect it for free if you're local. We count it in and you see it on your dashboard.
Orders flow in automatically from Shopify, Etsy, TikTok Shop, eBay and more. No spreadsheets, no copying addresses.
Orders placed before our daily cut-off go out the same day, tracked. Your customer gets their parcel; you get your evenings back.
Makers, small brands and subscription boxes sending anything from a handful to a few hundred orders a week.
Candles · skincare and soap · jewellery · prints and cards · clothing and accessories · stationery · gifts · homeware · subscription boxes
To keep things simple and prices low, we don't take:
Food and drink · chilled or frozen goods · hazardous items · anything over 20kg or too big for one person to lift
Local, and a real person
Packhouse is a Medway business, named after the packhouses where Kent's growers have always packed their goods for market. You can visit your stock, drop off a box on your way past, and call the person who packs your orders.
Early 2027, from our unit in Medway. Join the launch list and we will contact you before then.
No. No minimums, no setup fee and no contract. Leave whenever you like.
Shopify, Etsy, TikTok Shop, eBay, Not On The High Street, WooCommerce and most others. If yours is not listed, ask.
Storage is included while your stock is selling. Anything that has not sold in 90 days is charged at £5 per pallet per week, so the space stays fair for everyone.
You pay for the parcel, not the items. However many go in, the price is set by the size of box it ships in.
Our prices follow carrier rates. If Royal Mail or our couriers change theirs, we give you at least 30 days’ notice before ours change.
Every parcel is tracked and covered up to the carrier’s compensation limit. For higher-value items, we can add extra cover.
We open in Medway in early 2027. Tell us a little about your shop and we'll be in touch before launch with a quote and a first month at a founding-member rate.
We'll only use your details to talk to you about Packhouse. Unsubscribe any time. Privacy notice
Thanks. We'll be in touch before we open.